Section 1
Factory & Site
2
Exceeds standard.
Best-in-class.
Best-in-class.
1.5
Meets standard with
notable strengths.
notable strengths.
1
Meets baseline.
Room to improve.
Room to improve.
0.5
Partially meets.
Significant gaps.
Significant gaps.
0
Does not meet.
No evidence.
No evidence.
Factory Management
Eight Sub-Criteria
F1
Factory Management
Stores & Inventory
Max
2.0
pts
Inventory management system, labelling & storage of all 4 product groups per Schüco guidelines, designated material zones, and incoming inspection of locally coated profiles, glass & sealants.
| Score | Criteria | Award |
|---|---|---|
| 2 | All 4 criteria met: 1. ERP/software/excel inventory solution for real-time management. 2. All 4 product groups (Aluminium, Gaskets, Accessories/Hardwares & Shelf-life articles) labelled & stored per Schüco guidelines. 3. Designated places for mill-finish, coated, non-moving stock, Quarantine/Scrap & off-cuts. 4. Incoming inspection of locally coated profiles, glass & sealants. | |
| 1.5 | 1. Inventory solution in use. 2. All 4 product groups labelled & stored per Schüco guidelines. 3. Incoming inspection of locally coated profiles, glass & sealants. | |
| 1 | 1. Inventory solution in use. 2. Any 2 product groups labelled & stored per Schüco guidelines. 3. Incoming inspection of locally coated profiles, glass & sealants. | |
| 0.5 | 1. Inventory solution in use. 2. Any 2 product groups labelled & stored per Schüco guidelines. | |
| 0 | Storage guidelines and/or inventory solutions not in place. |
Evaluator Justification
0 / 200 words
F2
Factory Management
Machinery & Equipment
Max
2.0
pts
Assessment of machinery setup, processing capability, critical tooling availability, and OEM calibration compliance.
| Score | Criteria | Award |
|---|---|---|
| 2 | Advanced setup: 4-axis CNC, Double-head cutting, Single-head cutting, Copy router, End milling, Bending machine, Punching machine & Notching machine. Min 250mm wide profile capability. Critical tools available for all machines. OEM calibration report — min every 6 months. | |
| 1.5 | Standard setup: 4-axis CNC, Double-head cutting, Copy router, Notching machine & End milling. Min 250mm wide profile. Critical tools available. OEM calibration report — min every 6 months. | |
| 1 | Basic setup: 4-axis CNC, Double-head, Copy router & End milling. Min 250mm wide profile. OEM calibration report — min once a year. | |
| 0 | CNC, Double-head, Copy router and End milling not available. |
Evaluator Justification
0 / 200 words
F3
Factory Management
Facility & Infrastructure
Max
2.0
pts
Factory floor area, material flow, environmental conditions, visual management, safety infrastructure, and handling equipment for jumbo glass.
| Score | Criteria | Award |
|---|---|---|
| 2 | Min 15,000 sq.ft factory (Schüco incl. storage). Uninterrupted material flow from incoming to dispatch. Well-ventilated & illuminated. Dust-free/epoxy flooring. Visual management (gangways marked, machines labelled, zones marked). Safety: PPE, proper electrical, fire extinguishers & emergency exits. Trolleys for material movement. Suction cups + cranes/forklift for jumbo glass (e.g. AS 70 PD, ICD 50). | |
| 1.5 | Min 12,500 sq.ft. Uninterrupted material flow. Ventilated & illuminated. Visual management in place. Safety compliant. Suction cups + crane/forklift for jumbo glass. | |
| 1 | Min 10,000 sq.ft. Uninterrupted material flow. Ventilated & illuminated. Visual management in place. Safety compliant. | |
| 0.5 | Min 7,500 sq.ft. Ventilated & illuminated. Basic safety (PPE & fire extinguishers). | |
| 0 | Less than 7,500 sq.ft. |
Evaluator Justification
0 / 200 words
F4
Factory Management
Schüco Tools & Tooling
Max
2.0
pts
Availability of the full Schüco tool set per annexure, pneumatic tooling, punching tools for Troptec sliding systems, and proper tool storage.
| Score | Criteria | Award |
|---|---|---|
| 2 | All Schüco tools available as per the annexure, stored in tool trolleys. Punching tools available for Troptec sliding systems (AS 30/32/39). | |
| 1.5 | All Schüco tools available as per the annexure, stored in tool trolleys. | |
| 1 | All Schüco tools available — no storage trolley. | |
| 0.5 | Schüco tools available except storage trolleys & pneumatic tools. | |
| 0 | Basic tools not available. |
Evaluator Justification
0 / 200 words
F5
Factory Management
Assembly Workstation
Max
2.0
pts
Dedicated assembly setup with pneumatic/electric supply, hardware storage bins, anti-chip protection, and method statement access via FDC.
| Score | Criteria | Award |
|---|---|---|
| 2 | Dedicated pneumatic & electric line. Integrated hardware storage bins. Anti-chip protection mat. FDC displays drawings & method statement. | |
| 1.5 | Dedicated pneumatic & electric line. Integrated hardware storage bins. Anti-chip mat. Relevant drawings & method statement (hard copy) available. | |
| 1 | Shared pneumatic & electric line. Anti-chip mat. Relevant drawings & method statement (hard copy) available. | |
| 0.5 | Shared pneumatic & electric line. Anti-chip mat. | |
| 0 | Improper assembly setup. |
Evaluator Justification
0 / 200 words
F6
Factory Management
Packing & Transportation
Max
2.0
pts
Protection of assembled vents, labelling of site-fixing profiles, designated FG area, and use of straps/ropes during transit.
| Score | Criteria | Award |
|---|---|---|
| 2 | 1. Assembled vents protected (corners, edges, handles, profiles, glass). 2. Site-fixing profiles & articles labelled & protected. 3. Designated FG area. 4. Vehicles properly cushioned with straps & ropes to avoid movement during transit. | |
| 1.5 | Vents protected. Site profiles labelled & protected. Vehicles cushioned with straps & ropes. | |
| 1 | Any 2 of the above. | |
| 0.5 | Any 1 of the above. | |
| 0 | None of the above. |
Evaluator Justification
0 / 200 words
F7
Factory Management
Fabrication Resources
Max
2.0
pts
CNC operators, machine operators, supervisors' drawing literacy, and key-employee retention from the previous year.
| Score | Criteria | Award |
|---|---|---|
| 2 | 1. Two trained CNC persons (programming, operation & basic/preventive checks). 2. Skilled trained machine operators (2 per machine) who can troubleshoot basic errors. 3. All supervisors/foreman can read catalogues/DocuCenter & interpret drawings. 4. Zero attrition of key/Schüco-trained employees from previous year. | |
| 1.5 | 1. One trained CNC person. 2. Skilled trained operators who can troubleshoot. 3. All supervisors can read catalogues. 4. Attrition ≤ 1 key employee. | |
| 1 | 1. One trained CNC person (programming, operation & basic checks). 2. Skilled machine operators. 3. At least 1 supervisor can read catalogues. 4. Attrition ≤ 2 key employees. | |
| 0.5 | 1. One trained CNC person (programming & operation only). 2. Skilled machine operators. 3. Only 1 supervisor can read catalogues. 4. Attrition ≤ 3 key employees. | |
| 0 | Untrained resources with high attrition rate. |
Evaluator Justification
0 / 200 words
F8
Factory Management
Factory Quality
Max
2.0
pts
Dedicated QC inspector on the shopfloor, use of the Schüco post-assembly checklist, powder coating source compliance, and calibration of all measuring instruments.
| Score | Criteria | Award |
|---|---|---|
| 2 | 1. Trained & dedicated QC inspector on shopfloor — understands standards and use of measuring instruments. 2. Final inspection using Schüco post-assembly checklist. 3. Powder coating sourced from Schüco. 4. Measuring instruments calibrated & labelled. | |
| 1.5 | 1. Trained & dedicated QC inspector. 2. Final inspection using Schüco post-assembly checklist. 3. Powder coating from Schüco-approved coaters (indirectly), quality checked in-house for coating thickness & adhesion. 4. Measuring instruments calibrated & labelled. | |
| 1 | 1. Trained & dedicated QC inspector. 2. Final inspection using Schüco post-assembly checklist. | |
| 0.5 | Trained & dedicated QC inspector on shopfloor — understands standards and use of measuring instruments. | |
| 0 | No dedicated QC resource. |
Evaluator Justification
0 / 200 words
Site Management
Nine Sub-Criteria
S1
Site Management
Site Survey
Max
2.0
pts
Site survey standards using laser equipment, sign-off documentation, peripheral gap compliance, and use of Schüco PD series survey sheet.
| Score | Criteria | Award |
|---|---|---|
| 2 | 1. Site survey with min 3 points horizontally, vertically & diagonals using laser machine. 2. Survey documents signed off by PMC/Architect or client representative. 3. Peripheral gaps maintained per sealant manufacturer guidelines (4–8mm). 4. Schüco PD series survey sheet used & documented. | |
| 1 | 1. Site survey with min 3 points horizontally, vertically & diagonals using laser machine. 2. Peripheral gaps maintained per sealant manufacturer guidelines (4–8mm). | |
| 0 | Improper site survey and/or peripheral gaps not maintained at site. |
Evaluator Justification
0 / 200 words
S2
Site Management
Site Material Storage & Handling
Max
2.0
pts
Indoor & dedicated stacking space, proper spacer blocks, frame protection, and indoor storage of sealants and hardware.
| Score | Criteria | Award |
|---|---|---|
| 2 | Indoor & dedicated space for stacking frames. Proper spacer blocks between units & at bottom. Frames protected (aluminium, glass, edges, handles). Sealants & hardware stored indoors in proper packing. | |
| 1.5 | Any 3 of the above. | |
| 1 | Any 2 of the above. | |
| 0.5 | Any 1 of the above. | |
| 0 | None of the above. |
Evaluator Justification
0 / 200 words
S3
Site Management
Site Resource Skills
Max
2.0
pts
Skills and training of supervisors and installers, supervisor-to-project ratio, and use of own resources for installation.
| Score | Criteria | Award |
|---|---|---|
| 2 | Skilled & trained supervisors & installers with Schüco system knowledge, capable of executing installation well. 1 dedicated supervisor per every 5 projects. Own resources for installation. | |
| 1.5 | Trained/skilled supervisor with trained installers. Own resources for installation. | |
| 1 | Trained/skilled supervisor with untrained installers or contract workers. | |
| 0 | Unskilled workforce at site; needs guidance from Schüco to execute. |
Evaluator Justification
0 / 200 words
S4
Site Management
Tools & Tackles at Site
Max
2.0
pts
Availability of advanced and basic tools & measuring instruments at site for high-quality, efficient installation.
| Score | Criteria | Award |
|---|---|---|
| 2 | Advanced tools: Laser Level, Laser Measuring device, Portable air compressor, Vernier caliper, Battery-operated drill & tightener, Re-bar scanner. Plus Basic tools: Hammer drill machine, Screwdriver set, Measuring tape, Mallet, Epoxy gun, Suction cups. | |
| 1 | Basic tools only: Plumb, Line dorry, Water level, Measuring tape, Wired electric drill, Screwdriver set, Hammer drill machine. | |
| 0 | Non-availability of basic tools to perform installation efficiently with good quality. |
Evaluator Justification
0 / 200 words
S5
Site Management
Care & Protection of Installed Units
Max
2.0
pts
Protection of installed outer units and shutters from debris, dust and scratches, removal of old protection tape, and prevention of corrosion.
| Score | Criteria | Award |
|---|---|---|
| 2 | 1) Outer installed units protected with protection tape/bubblewrap/cardboard (profiles, drain slots, exposed hardware protected) — debris & dust-free. 2) Shutters protected from debris, dust & scratches (profiles, glass, exposed hardware). 3) Old packing/protection tape not left behind. 4) Units not open to corrosion. | |
| 1.5 | Follow points 1, 2, 3. | |
| 1 | Follow points 1 & 2 with any of points 3 & 4. | |
| 0 | Follow none of the above or only 1 point. |
Evaluator Justification
0 / 200 words
S6
Site Management
Site Safety
Max
2.0
pts
Use of full PPE by all workers, proper electrical tool usage, securing of openable units after work, and clean work area maintenance.
| Score | Criteria | Award |
|---|---|---|
| 2 | 1) All PPEs used while working (safety shoes, work dress, hand gloves, safety glasses, helmets, reflective jackets, harness etc). 2) All electrical tools used with proper switches & sockets — no open/direct connections, no damaged tools. 3) Openable units closed & locked after work. 4) Work area at site clean & maintained properly. | |
| 1.5 | Follow points 1, 2, 3. | |
| 1 | Follow points 1 & 2 with any of points 3 & 4. | |
| 0 | Follow none of the above or only 1 point. |
Evaluator Justification
0 / 200 words
S7
Site Management
Installation of Outer Frame
Max
2.0
pts
Availability of shop drawings and anchor calculations, use of laser machine and water level for checks, and protection of outer frame using Schüco track cover for Troptec Series.
| Score | Criteria | Award |
|---|---|---|
| 2 | 1. Shop drawings and anchor calculations available. 2. Laser machine and water level used for plumb & diagonal checks. 3. Outer frame protected using Schüco track cover for Troptec Series. | |
| 1.5 | Any 2 of the above. | |
| 1 | Any 1 of the above. | |
| 0 | None of the above. |
Evaluator Justification
0 / 200 words
S8
Site Management
Installation of Vent Frame & Accessories
Max
2.0
pts
Use of suction cups for vent frame lifting, appropriate wooden support when placing vent frames, and protection of glass, frames, handles and exposed hardware.
| Score | Criteria | Award |
|---|---|---|
| 2 | 1. Suction cups used for lifting vent frames. 2. Appropriate wooden support for vent frames while placing on outer frames. 3. Protection of glass, frames, handles & exposed hardware. | |
| 1.5 | Any 2 of the above. | |
| 1 | Any 1 of the above. | |
| 0 | None of the above. |
Evaluator Justification
0 / 200 words
S9
Site Management
Site QC
Max
2.0
pts
Designated site quality person per active project, use of method statements and checklists, audit coverage of 50% of active sites, and documentation of audit records.
| Score | Criteria | Award |
|---|---|---|
| 2 | 1) Designated site quality team/person responsible for each active project site. 2) Uses method statements & checklists for inspection; has product knowledge. 3) Average of 50% of sites audited. 4) Records available for audited sites at time of audit. | |
| 1.5 | Follow points 1, 2, 3. | |
| 1 | Follow points 1 & 2 with any of points 3 & 4. | |
| 0 | Follow none of the above or only 1 point. |
Evaluator Justification
0 / 200 words
Section 1 Result
Factory & Site Score
Section Total Score
— / —
Select scores above to calculate automatically
Section Status
Awaiting scores…
Complete all criteria above to see this section's contribution to the overall scorecard.
Supporting Evidence
Factory & Site — Attach Files
Images & Videos
Recommended: factory floor photos, machinery close-ups, tool trolley images, CNC calibration certificates, site survey sheets, site installation photos, PPE compliance evidence, packing and transit images.
Drag & drop images here
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JPG · PNG · WEBP · HEIC
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0
Files
Attached
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Section 2
Technical Capability
2
Exceeds standard.
Best-in-class.
Best-in-class.
1.5
Meets standard with
notable strengths.
notable strengths.
1
Meets baseline.
Room to improve.
Room to improve.
0.5
Partially meets.
Significant gaps.
Significant gaps.
0
Does not meet.
No evidence.
No evidence.
T1
Technical Capability
Data & IT Management
Max
2.0
pts
Secured cloud data storage with access control, fully licensed software environment, professional business domain email identity, and hardware infrastructure for estimation and design teams.
| Score | Criteria | Award |
|---|---|---|
| 2 | 1. Secured data storage & backup — cloud storage for drawings/estimation data in a defined folder structure with access control. 2. Licensed & secure software environment (Licensed OS, MS Office, AutoCAD & active antivirus protection). 3. Professional Digital Identity: official business domain email used for all communication. 4. Hardware Infrastructure — Recommended benchmark: i7 / 16 GB RAM / 512 GB SSD or equivalent. | |
| 1.5 | Any 3 of the above. | |
| 1 | Any 2 of the above. | |
| 0.5 | Any 1 of the above. | |
| 0 | None of the above in place. |
Evaluator Justification
0 / 200 words
T2
Technical Capability
Catalogues & DocuCenter Usage
Max
2.0
pts
Active use of Schüco DocuCenter as the primary reference for system selection and technical details, access to latest documentation, and independent decision-making by the internal team.
| Score | Criteria | Award |
|---|---|---|
| 2 | 1. Active use of Schüco DocuCenter — teams use DocuCenter for system selection, accessories & technical details. 2. Latest catalogues, manuals & drawings readily accessible during projects. Criteria: (a) DocuCenter is the primary reference — not Schüco emails or WhatsApp. (b) Internal team confidently selects systems and details independently without Schüco. | |
| 1.5 | Regular use of DocuCenter & catalogues. Occasional dependence on Schüco for confirmation. | |
| 1 | Basic understanding of DocuCenter — uses it only with Schüco guidance. | |
| 0 | No access to or awareness of DocuCenter or latest catalogues; depends on Schüco service team. |
Evaluator Justification
0 / 200 words
T3
Technical Capability
Estimation Capability
Max
2.0
pts
In-house estimator capability on SchüCal or Schüco-approved software, standard quotation structure with detailed BOQ, and clear inclusions/exclusions.
| Score | Criteria | Award |
|---|---|---|
| 2 | Min 2 trained estimators capable of independent estimation in SchüCal or Schüco-approved software. Standard quotation with: (a) Detailed BOQ, (b) Clear inclusions & exclusions. | |
| 1.5 | Minimum 1 trained estimator capable of independent estimation in SchüCal. Standard BOQ format followed. | |
| 1 | Min 2 trained resources using non-SchüCal/non-Schüco-approved tools. Can generate estimates independently. | |
| 0.5 | Min 1 trained resource using non-SchüCal tools. Can generate estimates independently. | |
| 0 | No in-house estimation capability / cannot generate independent estimates. |
Evaluator Justification
0 / 200 words
T4
Technical Capability
Design Capability — Shop Drawings
Max
2.0
pts
Trained designers' ability to produce design proposals and fully detailed shop drawings, plus an internal review/checking process before drawing issue.
| Score | Criteria | Award |
|---|---|---|
| 2 | Min 2 trained designers (DocuCenter-trained) capable of independently delivering: (a) Design proposals, (b) Fully detailed shop drawings — plans, sections, elevations, interface/junction details, drainage, ventilation & sealing, Schüco article numbers & system references, anchor/fixing details, drawing revisions & version control. Internal design review process in place before drawing issue. | |
| 1.5 | Min 2 trained designers capable of design proposals & complete shop drawings with minor detailing gaps. No formal internal review process. | |
| 1 | Min 2 trained designers capable of design proposals only; shop drawings are not prepared. | |
| 0.5 | Min 1 trained designer capable of design proposals only; shop drawings not prepared. | |
| 0 | No in-house or trained design resource available. |
Evaluator Justification
0 / 200 words
T5
Technical Capability
Structural Engineering & Compliance
Max
2.0
pts
Structural engineering integration covering wind load, span verifications, anchoring details, interlock selection, and bracket design.
| Score | Criteria | Award |
|---|---|---|
| 2 | In-house structural engineer. Structural checks fully integrated: wind load, span verifications, anchoring details, interlock selection, brackets (if applicable). | |
| 1.5 | Formally appointed external structural consultant (contract/SLA available). Structural checks fully integrated. | |
| 0.5 | Structural checks are optional; performed only when demanded by client, architect, or Schüco. | |
| 0 | No structural checks; designs based on past experience only. |
Evaluator Justification
0 / 200 words
Section 2 Result
Technical Capability Score
Section Total Score
— / —
Select scores above to calculate automatically
Section Status
Awaiting scores…
Complete all criteria above to see this section's contribution to the overall scorecard.
Supporting Evidence
Technical Capability — Attach Files
Images & Videos
Recommended: screenshots of SchüCal/DocuCenter usage, sample shop drawings, structural calculation samples, estimation screenshots, IT setup photos, software licence evidence, design team credentials.
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Section 3
Financial Performance
2
Exceeds standard.
Best-in-class.
Best-in-class.
1.5
Meets standard with
notable strengths.
notable strengths.
1
Meets baseline.
Room to improve.
Room to improve.
0.5
Partially meets.
Significant gaps.
Significant gaps.
0
Does not meet.
No evidence.
No evidence.
P1
Financial Performance
Average DSO (Last 12 Months)
Max
2.0
pts
Days Sales Outstanding — calculated as (Outstanding ÷ Total Sales) × 360. Measures payment speed on average over the last 12 months.
| Score | DSO Range | Award |
|---|---|---|
| 2 | ≤ 60 days | |
| 1.5 | 61 – 70 days | |
| 1 | 71 – 80 days | |
| 0.5 | 81 – 90 days | |
| 0 | > 90 days |
Evaluator Justification
0 / 200 words
P2
Financial Performance
Quarterly Overdue Status
Max
2.0
pts
Outstanding amount > 70 days at end of each quarter (with 10-day grace period). Tracks payment discipline trend across all 4 quarters of the year.
| Score | Status | Award |
|---|---|---|
| 2 | Nil overdue — no overdue in any of the 4 quarters. | |
| 1.5 | Overdue in 1 out of 4 quarters. | |
| 1 | Overdue in 2 out of 4 quarters. | |
| 0.5 | Overdue in 3 out of 4 quarters. | |
| 0 | Overdue in all 4 quarters. |
Evaluator Justification
0 / 200 words
P3
Financial Performance
PH Sales Growth %
Max
2.0
pts
Year-on-year PH sales growth percentage with Schüco. Measures commercial momentum and alignment with Schüco's growth targets.
| Score | Growth Range | Award |
|---|---|---|
| 2 | > 20% | |
| 1.5 | 15 – 20% | |
| 1 | 10 – 15% | |
| 0.5 | 5 – 10% | |
| 0 | < 5% |
Evaluator Justification
0 / 200 words
P4
Financial Performance
KYC Scorecard
Max
2.0
pts
Submission of audited financials for the preceding 2 financial years to Schüco India — enables transparent credit limit evaluation and establishes financial credibility.
| Score | Criteria | Award |
|---|---|---|
| 2 | 2 years of signed/audited financials submitted to Schüco India. | |
| 1 | 1 year of signed/audited financials submitted. | |
| 0 | Financials not submitted. |
Evaluator Justification
0 / 200 words
P5
Financial Performance
PH Annual Turnover
Max
2.0
pts
Annual business volume with Schüco based on PH invoicing over the last 12 months — reflects scale of Schüco commitment within the partner's business.
| Score | Annual Turnover | Award |
|---|---|---|
| 2 | > ₹8 Cr PH Invoicing | |
| 1.5 | > ₹6 Cr & < ₹8 Cr | |
| 1 | > ₹4 Cr & < ₹6 Cr | |
| 0.5 | > ₹3 Cr & < ₹4 Cr | |
| 0 | < ₹3 Cr |
Evaluator Justification
0 / 200 words
P6
Financial Performance
Monthly PH Booking (Average)
Max
2.0
pts
Average monthly PH booking with Schüco over the last 12 months — reflects consistency of order flow and operational reliability.
| Score | Monthly Avg Booking | Award |
|---|---|---|
| 2 | > ₹80 Lakhs | |
| 1.5 | ₹70 – ₹80 Lakhs | |
| 1 | ₹60 – ₹70 Lakhs | |
| 0.5 | ₹50 – ₹60 Lakhs | |
| 0 | < ₹50 Lakhs |
Evaluator Justification
0 / 200 words
P7
Financial Performance
Order Backlog (Months)
Max
2.0
pts
Aging of order backlog at date of evaluation — reflects discipline on clearance of old orders while maintaining a healthy dispatch pace.
| Score | Backlog Duration | Award |
|---|---|---|
| 2 | < 3 Months | |
| 1 | 3 – 6 Months | |
| 0.5 | 6 – 12 Months | |
| 0 | > 12 Months |
Evaluator Justification
0 / 200 words
Section 3 Result
Financial Performance Score
Section Total Score
— / —
Select scores above to calculate automatically
Section Status
Awaiting scores…
Complete all criteria above to see this section's contribution to the overall scorecard.
Supporting Evidence
Financial Performance — Attach Files
Images & Videos
Recommended: DSO calculation workings, quarterly overdue aging reports, year-on-year sales comparison data, audited financial statements (KYC), PH invoicing summary, order backlog report.
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Section 4
Sales Activities
2
Exceeds standard.
Best-in-class.
Best-in-class.
1.5
Meets standard with
notable strengths.
notable strengths.
1
Meets baseline.
Room to improve.
Room to improve.
0.5
Partially meets.
Significant gaps.
Significant gaps.
0
Does not meet.
No evidence.
No evidence.
SA1
Sales Activities
Showroom Experience
Max
2.0
pts
Quality and sophistication of the Schüco product display — from story-telling experiential showrooms through to basic product-only setups.
| Score | Criteria | Award |
|---|---|---|
| 2 | Story-telling displays — demonstrates the living experience with Schüco systems: Acoustic, Thermal, Autoglide, etc. | |
| 1.5 | Quiet Zone & Nature Connect — customer experiences silence and sees nature through Schüco windows. | |
| 1 | Premium System Display — includes Folding door, Panoramic door & Lift & Slide. | |
| 0.5 | Basic + Any 2 premium systems. | |
| 0 | Basic systems only — TropTec & Project Series. |
Evaluator Justification
0 / 200 words
SA2
Sales Activities
Digital Media Presence
Max
2.0
pts
Partner's online visibility for Schüco — dedicated website presence and active social media channels (LinkedIn & Instagram). Maintaining a strong digital presence helps customers discover the partner and in turn Schüco.
| Score | Criteria | Award |
|---|---|---|
| 2 | Website has a dedicated Schüco page (products/systems listed). Active on LinkedIn and Instagram — posted in the last 15 days. | |
| 1 | Website has Schüco products/systems listed on a general info page. Active on LinkedIn or Instagram — posted in the last 30 days. | |
| 0 | Website does not have Schüco products/systems listed. Inactive social media — last post more than 30 days ago. |
Evaluator Justification
0 / 200 words
SA3
Sales Activities
Events & Specifier Engagement
Max
2.0
pts
Partner's participation in and hosting of Architect/Interior Designer-specific events, showcasing Schüco products. In-person interactions build brand trust and awareness in the market.
| Score | Criteria | Award |
|---|---|---|
| 2 | Full Engagement: Participates in at least 2 Architect/Interior Designer-specific events per year. Hosts at least 1 event independently. Showcases at least 2 Schüco products across events. | |
| 1.5 | Active — Hosts: Hosts at least 1 independent event for architects. | |
| 1 | Partial — Attends: Participates in at least 1 Architect/Interior Designer-specific event. | |
| 0 | No Engagement: No participation or hosting of events. |
Evaluator Justification
0 / 200 words
SA4
Sales Activities
Brand Identity Compliance
Max
2.0
pts
Usage of correct Schüco Premium Partner logos, brand colours & typography across all customer-facing platforms. A partner who misrepresents the brand erodes premium perception at the point of delivery.
| Score | Criteria | Award |
|---|---|---|
| 2 | 0 non-compliant platforms — correct logos, brand colours, typography & messaging across: (1) Website, (2) Showroom & factory, (3) Instagram, Facebook, YouTube & LinkedIn (profile picture & last 1 year posts), (4) Events/Expos attended in the past year, (5) Brochure & business card (if any). | |
| 1.5 | 1 non-compliant platform. | |
| 1 | 2 non-compliant platforms. | |
| 0.5 | 3 non-compliant platforms. | |
| 0 | More than 3 non-compliant platforms. |
Evaluator Justification
0 / 200 words
SA5
Sales Activities
After-Sales Support (Customer Care)
Max
2.0
pts
Dedicated after-sales team, defined service process, data capture, SLA compliance, alignment with Schüco India Customer Care standards, and customer appreciation evidence.
| Score | Criteria | Award |
|---|---|---|
| 2 | All 5 points met: (1) Dedicated after-sales team & service process. (2) After-sales data capture (service logs, complaint details). (3) Defined SLA: 24-hr response, 7 working days resolution. (4) Alignment with Schüco India Customer Care SLAs. (5) Customer appreciation evidence (≥ 12 pieces per year). | |
| 1.5 | Point 1 mandatory + any 2 of points 2, 3, 4. ≥ 6 customer appreciations per year. | |
| 1 | Point 1 mandatory + any 1 of points 2, 3, 4. ≥ 3 customer appreciations per year. | |
| 0.5 | Only point 1 followed. | |
| 0 | No dedicated after-sales team or defined service process. |
Evaluator Justification
0 / 200 words
SA6
Sales Activities
Sales Team Capability
Max
2.0
pts
Sales team's product knowledge depth and ability to communicate performance parameters (U-values, dB ratings, air/water/wind load) in simple, customer-friendly language.
| Score | Criteria | Award |
|---|---|---|
| 2 | Expert Team: Dedicated sales team trained on Schüco products — able to explain U-values (thermal), dB ratings (noise), and performance parameters (air, water, wind load) in simple customer language, not technical jargon. | |
| 1.5 | Dedicated — USP Aware: Dedicated sales team trained on Schüco USPs & limitations; can position Schüco correctly for the right application. | |
| 1 | Dedicated — Limited: Dedicated sales team with limited product knowledge; relies on Schüco team. | |
| 0.5 | Shared Team: Shared sales team for Schüco & other UPVC/Aluminium systems (price-led selling). | |
| 0 | Owner-Driven: Owner-driven sales; no dedicated team. |
Evaluator Justification
0 / 200 words
SA7
Sales Activities
Partner Loyalty / Commitment
Max
2.0
pts
Exclusivity of systems offered — reflects the partner's commitment to the Schüco brand versus selling competing or alternative systems.
| Score | Criteria | Award |
|---|---|---|
| 2 | Exclusive: Offers only Schüco systems. | |
| 1.5 | Schüco + PVC: Offers Schüco + PVC systems. | |
| 1 | Schüco + Aluminium: Offers Schüco + own aluminium systems. | |
| 0.5 | Schüco + PVC + Al: Offers Schüco + PVC systems + own aluminium systems. | |
| 0 | Competitor Systems: Offers competitor aluminium systems. |
Evaluator Justification
0 / 200 words
SA8
Sales Activities
Voice of Customer (NPS Score)
Max
2.0
pts
Net Promoter Score — measures customer loyalty and likelihood to recommend Schüco products. Evaluated as the average NPS across surveyed customers.
| Score | NPS Range | Award |
|---|---|---|
| 2 | NPS ≥ +50 | |
| 1.5 | NPS 30 to +49 | |
| 1 | NPS 10 to +29 | |
| 0.5 | NPS 0 to +9 | |
| 0 | NPS < 0 |
Evaluator Justification
0 / 200 words
SA9
Sales Activities
Number of Years with Schüco
Max
2.0
pts
Duration of the partner relationship with Schüco — reflects long-term commitment, institutional knowledge, and partnership loyalty.
| Score | Duration | Award |
|---|---|---|
| 2 | > 10 Years | |
| 1.5 | 7 – 10 Years | |
| 1 | 5 – 7 Years | |
| 0 | Less than 5 Years |
Evaluator Justification
0 / 200 words
Section 4 Result
Sales Activities Score
Section Total Score
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Supporting Evidence
Sales Activities — Attach Files
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